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Social Media matters in Customer Service

customer-service-social-mediaIf your company regards customer service as a high priority then social media networks such as Twitter should be part of your daily client relations’ protocol. All Twitter article shares how many opportunities are missed to interact with a customer or answer their product questions via social media.

Read MORE - Twitter Beats Call Centers For Customer Service [SURVEY]

Jose Boza is the President of the Boza Agency - Driven by Public Relations ~ Inspired by Social Media ~ Powered by Marketing.